Support
Otopia | Voice and Piano Practice
Frequently Asked Questions
The microphone is not responding
Open iOS Settings and make sure Microphone is enabled under Otopia. We recommend headphones during microphone exercises to prevent speaker audio from feeding back into the mic.
Where are my recordings stored?
Recordings are stored on your device. With Premium, you can export or share a recording from its menu in the recording list.
How do I change the display language?
Open Settings inside Otopia, select Language, then choose System, Japanese, or English.
How do I restore a purchase?
Open Settings > Otopia Premium > Restore Purchases. Purchases made with the same Apple Account can be restored.
How do I cancel a subscription?
Open iOS Settings > Apple Account > Subscriptions to manage or cancel a subscription. The lifetime purchase does not renew and does not need to be canceled.
Contact
For questions, requests, or bug reports, use the feedback form inside Otopia or email us.
We aim to reply within a few days, but cannot guarantee an individual response or implementation for every request.